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Contact Us
While the office cats are napping, the humans are awake, caffeinated, and ready to help!
Please choose the form below that best matches your request so we can connect you with the right humans.
General Inquiry Form
Sales Questions / Comments / Feedback
Click here to submit a General Inquiry Form. This will connect you with our customer support team, who can assist with sales inquiries, product questions, feedback, or general inquiries, including vendor and partnership opportunities.
Service Request Form
Troubleshooting / Repair / Replacement & Refund
Click here to submit a Service Request Form. This will connect you directly with our technical support team, who can assist with setup questions, troubleshooting, and any repair, replacement, or refund needs.
Other ways to reach us:
Hours of Operation: 7:30AM - 3:30PM, EST, Monday - Friday
Call for live support:
(631) 315 - 9680
Live Support Hours:
Monday, Wednesday, Thursday: 8AM - 3PM, EST
Tuesday, Friday: 8AM - 8PM, EST
Text anytime:
(631) 315 - 9648
Response time may vary depending on the availability of the team members.
Email anytime:
helpmeow@faunalogy.com
Your email will be answered within 1 business day.